Easy to pitch up, and after 'playing' with the attachments to the car got a snug fit around the whole enclosure. more space than you would think inside. The ground sheet is a basic flat clip in (4 points), the tent does lip under a few inches so it reduces drafts, but with a tarp down first (creating a bucket style) it more or less eradicated drafts. easy to detach from the vehicle and close up but difficult to roll the 'sleeve' up using all 4 clips, had to improvise on the 4th one with a extended strap. Overall really impressed with it.
Only bought online so no direct contact but efficient online sale and delivery